|
Results
The
final Baldrige category examines the organization's performance
and improvement in key business areas: customer satisfaction,
financial and market performance, human resources, supplier
and partner performance, and organizational effectiveness.
The category also considers performance levels relative to
competitors or other benchmarks..
The
seventh category concerns itself with the results of all the
processes described in the first six categories. Of the 1,000
points an organization can score when applying for the Baldrige
Award, 450 points are assigned to Category 7, attesting to
the importance of business results.
This
focus on results and creating value is a core value of the Baldrige model. The purpose
of learning and applying the Baldrige model is to improve
those results that are most important to your organization's
success.
The
complete 2007 Baldrige criteria for Business and Nonprofit, Education, and
Health Care are provided for free download.
Proceed
to another Baldrige category: Leadership;
Strategic Planning;
Customer and Market Focus; Information and Analysis; Human Resource Focus; Process Management.
<<Back
wednet@baldrigeindo.com
|
