Ringkaskan hasil kinerja operasional utama organisasi anda yang berkontribusi pada pencapaian keefektifan organisasi. Kelompokkan hasil anda  berdasarkan segmen grup produk dan pasar (mana yang sesuai). Ikut sertakan data-data pembanding.

Sajikan data dan informasi untuk menjawab pertanyaan-pertanyaan berikut ini:

    a.     Hasil-Hasil Keefektifan Organisasi

1)     Apa level dan kecendrungan pada ukuran atau indicator utama dari kinerja operasional proses penciptaan nilai utama anda saat ini?. Termasuk produktifitas, waktu siklus, kinerja pemasok dan partner dan ukuran efektifitas dan efisiensi lain yang sesuai.

2)     Apa level dan kecendrungan pada ukuran atau indicator utama dari kinerja operasional dari proses-proses utama lainnya? Ikut sertakan juga produktivitas, waktu siklus, kinerja pemasok dan partner dan ukuran efektivitas dan efisiensi lain yang sesuai.

HyperLinked Kriteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.0 - P.1 - P.2

Summarize your organization’s KEY operational PERFORMANCE RESULTS that contribute to the improvement of organizational EFFECTIVENESS.

SEGMENT your RESULTS by product and service types and groups and by market SEGMENTS, as appropriate.

Include appropriate COMPARATIVE DATA.

Provide data and information to answer the following questions:

7.5a. Organizational Effectiveness Results

(1) What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of the operational PERFORMANCE of your KEY VALUE CREATION PROCESSES?

Include PRODUCTIVITY, CYCLE TIME, supplier and PARTNER PERFORMANCE, and other appropriate MEASURES of EFFECTIVENESS and efficiency.

(2) What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of the operational PERFORMANCE of your other KEY PROCESSES?

Include PRODUCTIVITY, CYCLE TIME, supplier and PARTNER PERFORMANCE, and other appropriate MEASURES of EFFECTIVENESS and efficiency.

Notes:

N1. RESULTS reported in Item 7.5 should address your KEY operational requirements as presented in the ORGANIZATIONAL PROFILE and in Items Item 6.1 and Item 6.2. Include RESULTS not reported in Item 7.1, Item 7.2, Item 7.3, or Item 7.4.

N2. RESULTS reported in Item 7.5 should provide KEY information for ANALYSIS and review of your organizational PERFORMANCE (Item 4.1) and should provide the operational basis for product and service outcomes (Item 7.1), CUSTOMER-focused RESULTS (Item 7.2), and financial and market RESULTS (Item 7.3).

For additional description of this Item, see 7.5 Organizational Effectiveness Results Item Description.