Baldrige Examiner Training

Facilitator        :

Bachtiar Simamora, M.Sc, Ph.D. President director of PT.WEDNet Indonesia, first Baldrige Examiner and  an original Certified Baldrige Examiner from MBNQA, NIST, USA. He start his career as researcher at National Institute of Sciences of Indonesia in 1985, and upon his completion of Masters and PhD from the USA, he joined Bandung Graduate School of Management (STMB) Bandung as Senior Lecture and Management Partner. He also served as Dept. Head of School of Telecommunication Engineering (STTTelkom) before he concentrates on consulting work that focus on implementation of Baldrige Criteria for Performance Excellence. He has conducted many Baldrige Training including several batches of Examiner Training in Cooperation with TQI Inc. USA. He has also conducted several Baldrige Executive Briefing and seminar. In April 2004, he is one of the speaker at National Executive Seminar on Baldrige Criteria attended by more than 200s top management of  State-Owned Enterprises (BUMN). He serves as Examiner member to Telkom in 2001 and Team Leader Examiner in 2002 and 2003. He also provides implementation and improvement consultancy to organization for design, preparation, implementation and improvement using Baldrige Criteria for Performance Excellence. Just recently, he worked with USAID project at The Supreme Audit Institution of Republik of Indonesia ( BPK RI) to introduce Baldrige Criteria as a management framework to be used to transform and improve overall BPK's performance.

 

Length              : 4 (four) Days 

 

Investments     : Rp 5.250.000,-/person. Include, Hand-out and Kit and Certificate with 2 coffee breaks and one lunch everyday. 

                            Note: For  1 (One) Class in-house training, please call for price.

 

Date/Venues    : 4th week monthly/tbd

                           

Participants    : Senior managers, managers and supervisors with direct accountability for performance management and improvement and have enough introduction & understanding or experience in implementing the Criteria in their organization.

 

Course Syllabus follow NIST MBNQA USA standard with the latest Training material.

 

Baldrige Examiner Training Agenda

 

Assessment and Feedback Reporting Skills Training

DATE

SUBJECT

EXERCISE / EXAM

Day 1 (8:30 AM  to 5:00 PM)

Course Overview and Introductions

Participant Introductions

 

Major 2005 Criteria Changes and Sharing On Excellence

 

 

Conflict of Interests, Ethics and Code of Conduct

Ethics

 

Motorola 2002 Winner Video - Ethics

 

 

Key Factors

Key Factors / Exam 1

 

Core Values

Core Values / Exam 2

 

Daily Summary of Lessons Learned and Announcements

 

Day 2 (8:30 AM -- 10:00 PM)

Evaluating an Approach-Deployment Item, Scoring Guidelines

A-D Evaluation / Exam 3

 

Writing Approach-Deployment Item Comments

A-D Comments / Exam 4

 

Daily Summary of Lessons Learned and Announcements

 

Day 3 (8:30 AM -- 5:00 PM)

Video – Rewarding Examiner Experience

 

 

Scoring an Approach-Deployment Item

A-D Scoring / Exam 5

 

Daily Summary of Lessons Learned and Announcements

 

 

Evaluating, Scoring and Writing Results Items Comments

Results Scoring / Exam 6

Day 4 (8:30 AM -- 5:00 PM)

Site Visit Issues

SV Issues / Exam 7

 

Consensus Process

Exam 8

 

Site Visit Planning

Exam 9

 

Daily Summary of Lessons Learned and Announcements

 

 

Course Conclusion

 

 


 

 

4 DAYS CERTIFIED BALDRIGE EXAMINER TRAINING
Jakarta,
4th week every month

Registration Form

Name

Position

1.

2.

3.

 

 

Company

Address

Telephone

Fax/Cell Phone

E-mail

Place/Date

 

 


Please transfer payment of Rp. 5.250.000,-/person to:

PT. WEDNet INDONESIA
AC # 028-01-09783-00-8
BANK NIAGA  BUAH BATU BANDUNG

For further Information and Confirmation:

Phone:022-707 00826; 750-8395; 081-660-4453;

E-mail: info@baldrigeindo.com; 

            inaaus@indosat.net.id

Proof of Payment Fax to: 022-751-1419