Self Assessment Baldrige Examiner Training

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices.

WEDNet Indonesia provides training and certification for internal Baldrige Examiners. Internal, certified examiners provide organizations with skilled resources for performing objective, unbiased internal performance assessments, providing feedback and leading the transformation efforts. This highly effective curriculum teaches individuals how to effectively utilize  Baldrige Criteria for Performance Excellence to examine organizations, provide feedback and drive performance improvement efforts. This highly interactive training/workshop involves 3 days of intense training/workshop, exercises and examinations. Participants will also be provided a step-by-step guidelines for conducting assessments and managing the performance improvement process.

      In this class you will:
  • Gain an in-depth knowledge of the Malcolm Baldrige Criteria and Scoring System
  • Develop analytical skills as it applies to evaluating performance maturity of an organization
  • Learn communication skills, interview and feedback report writing
  • Become qualified to serve as a quality consultant to your organization and as an Indonesian (National) Performance Excellence Examiner

 

     Length              : 3 (three) Days 

     Investments     : Rp 4.250.000,- /person. For training fee, Material Hand-out and Kit and Certificate 

                                with 2 coffee breaks and one lunch everyday. 

     Date/Venues    : 3rd  week of every month/ tbd                         

 

     Participants      : Senior managers, managers and supervisors with direct accountability for performance management

                                 and improvement and have enough introduction & understanding or experience in implementing

                                 the Criteria in their organization.

   

     Course Syllabus follow NIST MBNQA USA standard with the latest Training material.

     The training and material and/or hand-out will be in both English and Indonesia.

Facilitator     :

Bachtiar Simamora, M.Sc, Ph.D. President director of PT.WEDNet Indonesia, first Baldrige Examiner and  an original Certified Baldrige Examiner from MBNQA, NIST, USA. He start his career as researcher at National Institute of Sciences of Indonesia in 1985. While studying, he worked part-time as researcher and analysts at the World-Bank, Washington DC. USA. Upon his completion of Masters in Operations Research and PhD in Industrial Engineering and Management, he joined Bandung Graduate School of Management (STMB) Bandung as Senior Faculty member and Management Partner. He also served as Dept. Head of School of Telecommunication Engineering (STTTelkom) before he concentrates on consulting works that focus on implementation of Baldrige Criteria for Performance Excellence. He has conducted many Baldrige Training including several batches of Examiner Training in Cooperation with TQI Inc. USA. He has also conducted several Baldrige Executive Briefing and seminar for awareness and buying-in. In April 2004, he is one of the speaker at National Executive Seminar on Baldrige Criteria attended by more than 200s top management of State-Owned Enterprises (BUMN). He serves as Examiner Team member and Team Leader to Telkom since 2001 using the Criteria. He has provided consultancy to organization for designing, preparing, and implementing using Baldrige Criteria for Performance Excellence. In 2005, he worked with USAID project at The Supreme Audit Institution of Republik of Indonesia ( BPK RI) Strategic Planning to transform and improve overall BPK's performance using Baldrige Criteria as framework. He provides consultancy and assistance to minister of Industry in the planning of adoption of the Criteria to industries organization in Indonesia.

   

     For further Information contact us:

     Phone: 022-707 00826; 750-8395; 081-660-4453;

     E-mail: info@baldrigeindo.com

                 inaaus@indosat.net.id

 

Agenda

 

 

DATE

SUBJECT

EXERCISE / EXAM

Day 1 (8:30 AM  to 5:00 PM)

Course Overview and Introductions

Participant Introductions

 

Major 2005 Criteria Excellence Indicators

 

 

Conflict of Interests, Ethics and Code of Conduct

Ethics

 

 Winner Video - Ethics

 

 

Key Factors

Key Factors

 

Core Values

Core Values

 

Daily Summary of Lessons Learned and Announcements

 

Day 2 (8:30 AM -- 10:00 PM)

Evaluating an Approach-Deployment Item, Scoring Guidelines

A-D Evaluation

 

Writing Approach-Deployment Item Comments

A-D Comments

 

Video – Rewarding Examiner Experience

 

 

Daily Summary of Lessons Learned and Announcements

 

 

Scoring an Approach-Deployment Item

A-D Scoring

 

Evaluating, Scoring and Writing Results Items Comments

Results Scoring

 

Site Visit Issues

SV Issues

Day 3 (8:30 AM  to 5:00 PM) 

Consensus Process

 

 

Site Visit Planning

 

 

Key Themes   Feedback Report Writing

Key Themes

 

Review of How to write Application effectively/efficiently

 

 

Course Conclusion

 

 

 

3  DAYS SELF-ASSESSMENT TRAINING OF BALDRIGE EXAMINER
Jakarta,
3rd week Monthly
 

Registration Form

Name

Position

1.

2.

3.

 

 

Company

Address

Telephone

Fax/Cell Phone

E-mail

Place/Date

 

 


Please transfer payment of Rp. 4.250.000,-/person to:

PT. WEDNet INDONESIA
AC # 028-01-09783-00-8
BANK NIAGA  BUAH BATU BANDUNG

Proof of Payment Fax to: 022-751-1419