Baldrige Introduction Training

Facilitator        : Bachtiar Simamora, M.Sc, Ph.D. President director of PT.WEDNet Indonesia, first Baldrige Examiner and  an original Certified Baldrige Examiner from MBNQA, NIST, USA. He start his career as researcher at National Institute of Sciences of Indonesia in 1985. While studying, he worked part-time as researcher and analysts at the World-Bank, Washington DC. USA. Upon his completion of Masters in Operations Research and PhD in Industrial Engineering and Management, he joined Bandung Graduate School of Management (STMB) Bandung as Senior Faculty member and Management Partner. He also served as Dept. Head of School of Telecommunication Engineering (STTTelkom) before he concentrates on consulting works that focus on implementation of Baldrige Criteria for Performance Excellence. He has conducted many Baldrige Training including several batches of Examiner Training in Cooperation with TQI Inc. USA. He has also conducted several Baldrige Executive Briefing and seminar for awareness and buying-in. In April 2004, he is one of the speaker at National Executive Seminar on Baldrige Criteria attended by more than 200s top management of State-Owned Enterprises (BUMN). He serves as Examiner Team member and Team Leader to Telkom since 2001 using the Criteria. He has provided consultancy to organization for designing, preparing, and implementing using Baldrige Criteria for Performance Excellence. In  2005, he worked with USAID project at The Supreme Audit Institution of Republik of Indonesia ( BPK RI) Strategic Planning to transform and improve overall BPK's performance using Baldrige Criteria as framework. He provides consultancy and assistance to minister of Industry in the planning of adoption of the Criteria to industries organization in Indonesia.

Length            : 1 (one) Day

Investments     : Rp 1.250.000,-/person. For training fee, hand-out & Kit and Certificate with 2 coffee breaks and one lunch.

Date/Venues    : Offered Monthly on the first week/tbd

Participants    : Senior managers, managers and supervisor with direct accountability for performance management and   improvement.

Agenda

-         Quality Management System

-         History of Malcolm Baldrige Criteria

-         Baldrige Criteria as management tools and guide for improving overall organizational performance.

-         Core Values and Concept

-         Key Characteristics and Framework

-         Baldrige Criteria, items and area to address.

-         Category key Excellence Indicators

-         Scoring system and Guidelines

-         Reasons why organization should implement Baldrige Criteria

Note: We also offer a customize in-house Full Baldrige Training and Workshop

Contact us:

            Bachtiar Simamora

            Phone:022-707 00826; 750-8395; 081-660-4453;

            E-mail: info@baldrigeindo.com; 

                     inaaus@indosat.net.id