|
Create a high-performance workforce focused on and
aligned with achieving your organization’s goals
To compete in a global marketplace, companies must
move toward becoming flat, focused, flexible, and fast. None of this is
possible unless all employees are actively involved in managing and
improving performance, and that often requires a change in thinking.
Employees at many organizations are not in position to achieve high
performance because:
- They have no authority or responsibility for quality improvement.
- They lack the training and skills needed to perform at a high
level.
- They are not recognized, rewarded, or compensated for excellent
performance.
- They work in a less-than-ideal environment.
- They are not motivated to excel.
As a result, an organization has no hope of
becoming flat, focused, flexible, and fast, and little chance of
competing against companies that are.
This workshop is designed to help you develop a
high-performance workforce. Through proven tools and techniques and the
best practices of world-class companies, it will show how valuing
employees can boost performance by:
- Demonstrating the link between employee satisfaction and customer
satisfaction
- Recognizing and eliminating fear and mistrust
- Encouraging individual initiative and responsibility
- Promoting cooperation, collaboration, innovation, and flexibility
- Sharing knowledge and information across work units
- Aligning compensation, recognition, and rewards with goals and
plans
- Building successful teams
- Creating a learning organization
- Addressing key health, safety, and ergonomic issues
- Improving employee well-being and satisfaction
Through the special features in this workshop, you
will benchmark your human resource practices against those of recognized
world leaders. You will learn how to motivate and enable employees to
develop and use their full potential in support of your organization’s
goals. You will be able to adapt proven processes for your organization
in employee involvement, training, rewards and recognition, teaming,
communication, and satisfaction.
While this workshop will benefit human resource
professionals, it is designed to help all leaders understand and improve
an area critical to their success. At the conclusion of this workshop
you will have a clear picture of the characteristics of a
high-performance workforce and how you can move your organization in
that direction.
Human
Resource Focus Course
Outline
Valuing People Makes Business Sense
- Marketplace Leaders: Flat, Focused, Flexible, and Fast
- High-Performing Organizations = High-Performing Employees
- 5 Signs Your Organization Values Employees
- The Link Between Employee Satisfaction and Customer Satisfaction
- Leadership and Human Resources
- Profiles of How Leading Companies Value Their Employees
Organizing Work to Improve Performance
- The Cancer of Disengagement: Recognizing and Eliminating Fear and
Mistrust
- Promoting Cooperation, Collaboration, Innovation, and Flexibility
- 8 Steps to Developing Empowered Employees
- Performance Management vs. Performance Appraisals
- Effective Communication and Knowledge Sharing Across Work Units
- The Roles of Compensation, Recognition, and Rewards in Promoting
High Performance
- Recruiting, Hiring, and Retaining New Employees
- Individual Initiative and Responsibility at Best-Practice
Companies
Engaging Employees through Teams
- The Benefits of Different Types of Teams for Different Purposes
- Key Elements in the Transition to Teams
- 15 Steps to Building Successful Teams
- Best Practices of Team-Oriented Business Leaders
Training for High Performance
- Creating a Learning Organization
- The Bottom-Line Value of Training
- 6 Steps to an Effective Training Program
- Measuring the Extent and Effectiveness of Training
- Best Practices in Training and Education
Creating and Maintaining a Productive Work Environment
- Addressing Key Health, Safety, and Ergonomic Issues
- Creative Approaches to Employee Support
- How to Assess Employee Well-Being, Satisfaction, and Motivation
- Analyzing Information and Data to Improve the Work Environment
- How Leading Companies Develop Satisfied, Motivated Employees
A Sincere Trust and Belief in People |
