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Steps
to Excellence features six workshops:
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Senior
leaders constantly seek the answer to a fundamental question:
What
must we be better at to succeed and grow?
If they're not sure,
Steps to Excellence can help them find out.
If they know, Steps
to Excellence can help them align people, processes, and performance
with their goals.
Through
Steps to Excellence, leaders and upper-level managers participate
in:
- A
series of workshops built on the Baldrige model,
- Presenting
the best practices of world-class companies and the current
thinking of management experts,
- Customized
for your organization's needs, and
- Combining
sound management theory with proven approaches that participants
can implement immediately.
The
Steps to Excellence workshops present the knowledge and skills
that leaders at all levels of small and mid-sized organizations
need to reach their goals. Participants from manufacturing,
service, education, health care, non-profit, and government
organizations can benefit from this systems perspective of
how an organization works, the levers that make rapid and
lasting change possible, and the impact of initiatives in
one area on the total system.
The
workshops promote involvement through individual and group
exercises, discussions of topical issues and problems organizations
encounter, and an open invitation to ask questions. To make
the workshops more timely and relevant, participants are encouraged
to bring up specific issues they are facing in their organizations.
At the conclusion of
the workshop series participants will have extensive knowledge
about and understanding of their entire management system,
its current condition and what areas most need improvement,
how to begin making those improvements, and how the areas
covered by all six workshops link to produce a high-performing
organization. All leaders and managers can benefit from this
systems perspective. It will enable participants to manage
their whole organization and all of its components to achieve
performance excellence.
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